Writing with generative AI

Your teams are expected to use AI tools but most don’t feel confident doing so. The result? Risky content, generic tone, and confusion about how (or whether) to trust the output.

Write faster while maintaining quality

This training is built for people whose day-to-day job involves writing, editing, or reviewing content, and who want to use AI tools like ChatGPT without compromising on clarity, safety or quality.

Who these courses are for

  • Communications teams
  • Content teams
  • Internal comms and employee engagement team
  • Policy writers and content reviewers
  • Anyone writing public-facing or internal guidance

We customise these courses for you

Prompts and helpers

Learn the anatomy of a prompt, and how to structure and scale your prompts effectively.

Editorial guidelines

Get consensus through guidelines, from messaging, to brand voice and linguistic guidelines.

AI and plain language

Explore how to use AI tools to write in plain language, including all aspects of ISO 24495-1.

GenAI content policy

Learn how to build a risk management framework as a basis for a content policy that deals with GenAI.

AI for voice and tone

Find the linguistic rules that align with your brand voice, and how it varies with context.

Maintaining quality

Create a workflow that keeps your team in control of your content, with automation and hands-on checking.